Shipping and return policy
SHIPPING POLICY
| Free shipping | On orders of 100.00$ or more |
| Shipping fees | 15.00$ + tx for all orders |
| Shipping delays | |
| Maritime Provinces | 4-5 business days |
| Quebec | 2-3 business days |
| Ontario | 2-3 business days |
| Manitoba | 4-5 business days |
| Saskatchewan | 4-5 business days |
| Alberta | 4-5 business days |
| Bristish Columbia | 4-5 business days |
| Yukon/Northwest Territories | Up to 7 business days |
| Order processing | Orders are mailed out from Monday to Friday. Orders received after 3PM will be processed the following business day. |
| Special delivery instructions | Please indicate special delivery instructions in the comment box in the checkout section. |
Return policy
- If a product is missing or if the package received does not correspond to what has been ordered, you have 48hrs to signal our customer service department. Customer service will address the concern with the briefest delay. Once the 48 hr contact window has passed, your package will be considered as having been properly delivered.
- Due to the Covid-19 pandemic, no other reason than the aforementioned is eligible for return. We are evaluating the situation daily and will inform you when we make changes to our actual return policy.
